Please see below a selection of local and national organisations that provide practical and emotional help.

Do let us know of any services that could be listed here or if you notice any broken links.


1. In a crisis

2. Other accessible counselling services in North Yorkshire

3. Counsellors in private practice

4. Help for particular issues

5. Providers of counselling training

6. Information Guide for people with mental health problems and their carers

7. NHS Self Help Leaflets


1. In a crisis

Samaritans 24 hours a day, 7 days a week, non-judgemental and anonymous listening for people in distress

Mental health out-of-hours telephone helpline service North Yorkshire County Council and the NHS fund a telephone helpline that provides emotional support, signposting and referral into other services for individuals and for the carers of people experiencing mental distress. People who need advice, support or help can call the dedicated number - 0333 0000 309 - to speak to a friendly, understanding and non-judgmental adviser.

This service is available 365 days a year during the following hours:

Monday to Thursday                                   5pm to 8:30am

Friday                                                           4:30pm to 8am

Saturday, Sunday and bank holidays       24 hours a day

Help Lines Directory website lets you search for help lines by subject, the name or part of the name of a helpline 

2. Other accessible counselling services in North Yorkshire  In York City adults and carers can now access counselling on-line through the Qwell website,

St Catherine's Bereavement Support Service in Scarborough

York and District Mind providing a general and a carers counselling service

York Women's Counselling Service counselling by women for women 

Yor Sexual Health for people living in York and North Yorkshire seeking support around aspects of sexual health

3. Counsellors in private practice

BACP Directory

UKCP Directory  

4. Help for particular issues


Citizens Advice Bureau in Ryedale and in Scarborough

Advocacy and mediation

National Youth Advocacy Service providing advocacy services to children who are looked after and children who are subject to child protection plans

Alcohol and/or drugs


Drinkline 0300 123 1110. Available 24 hours, seven days a week.  Drinkline is a national alcohol helpline providing counselling, support, advice and information.


North Yorkshire Horizons


Alternatives to Violence Project

Autism/Asperger syndrome

National Autistic Society


Child Death Helpline

Compassionate Friends

Miscarriage Association

Saint Catherine's Hospice Bereavement Support Service


SOBS (Survivors of Bereavement by Suicide)


Carers Trust

Ryedale Carers Support

Ryedale Special Families

Scarborough & Ryedale Carers Resource

York and District Mind

Children and young people




The Mix

National Youth Advocacy Service providing advocacy services to children who are looked after and children who are subject to child protection plans

Ryedale Special Families



Supporting Victims If you live in Ryedale of Scarborough Borough Districts and have been the victim of a serious crime, you may be entitled to free counselling from us.  You can contact Supporting Victims by calling 01904 669 276 between the hours of 8am and 7pm.  Outside of these hours, you can call the national Victims Info Line on 0808 168 9293 or access the website to find out if you are eligible for help.  

Report a hate crime


Ryedale Special Families

Domestic abuse

Galop offers support for LGBT victims and survivors of domestic violence and abuse. Tel: 0300 999 5428.  

Domestic Abuse Services for Scarborough, Ryedale and Whitby - providing information and support for people experiencing domestic abuse, and refuge accommodation for women fleeing violence 

IDAS (Independent Domestic Abuse Service)

24 Hour National Domestic Violence Helpline 0808 2000 247.  Run in partnership by Women's Aid and Refuge.  To offer support, help and information to women who are experiencing, or who have experienced domestic violence

Farmers and farm workers

Farming Community Network pastoral and practical support to help farming people through difficult times


Gamcare support for those who fear they are addicted to gambling

Mental health

Hull and East Yorkshire Mind

Next Steps supporting people with mental health problems in Ryedale

Scarborough, Ryedale and Whitby Mind providing social support, emotional support, practical support, information and advocacy

York and District Mind

Young Minds

Pregnancy choices and pregnancy loss support

Reflect is a free support service in York and Harrogate, for men and women facing a pregnancy choice and for those struggling after experiencing preganancy loss.  

Telephone: 01904 676 710 (York); 01423 206 710 (Harrogate)

Visit: Reflect York or Reflect Harrogate.

Sexual abuse/violence

IDAS (Independent Domestic Abuse Service)

Rape Support Line 0300 111 0777

Survive North Yorkshire support for survivors of rape and sexual abuse in York and North Yorkshire 

5. Providers of counselling training

Brunswick Centre, Whitby

Coventry University, Scarborough Campus

Scarborough Psychotherapy Training Institute

York St John University

6. Information Guide

Scarborough, Whitby and Ryedale Mind and Scarborough Survivors have produced and Information Guide for people with mental health problems and their carers.